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FAQ'S


How do I place an order? 

We take orders via Instagram message, Facebook message or email! Contact us in any way that suits you best. To speed up the order process, include the date you would like to collect your cake, the style of cake/ flavour cake you would like to order and if you have any special requirements eg. Personalised toppers.
A deposit is taken to secure your date. If this is not paid then the date is not secure and we cannot guarantee your slot.  The more information given in the first message the better, as we can then provide a price quote and deposit information straight away and get the slot secured.




I've got a dietary requirement or food allergy/intolerance can you help me?

We offer gluten free cakes, cupcakes and cheesecakes. We also offer vegan cupcakes and brownies.
However please be aware that all products are made in a kitchen that handles various allergens, therefore your order cannot be guaranteed to be free from traces of the following; eggs, milk, soya, food colourings, various nuts and peanuts.
We advise that you ask for a full ingredients list or any other information you may require before you place an order if you have an allergy, intolerance, dietary need or any other requirements.




How long will my cakes stay fresh for?

We recommend your cakes are eaten as soon as possible. The fresher the better and not many make it past the first day! However if you need to collect your order a few days before an event or in the unlikely event that you have cakes left over they’ll stay fresh for up to 4 days after collection in their boxes . All cakes will be packaged for collection in a box. Large cakes will need to be stored in their boxes in a cool area / fridge until you’re ready to eat them.



How do I transport my cake to my event/ home?

We recommend that prior to collecting your cake your car is kept as cool as possible, therefore no heating before hand/ on the way in winter time (sorry!) and keep the air con on if it’s a warm day. Our cakes are created using buttercream and will melt if not kept cool.
Your cake will need to be stored in the passenger side of the car on the floor in the footwell. This is the best way to ensure your cake is flat for the journey and can be kept cool with the air con blowing cool air into the footwell.

Once we hand our cakes over to you they are in your trusty hands and should you follow our above steps on how to transport and store the cake everything will be fine! Please note that we give these instructions for a reason and cannot be held responsible for any accidents that may happen once the cake has left our premises.




How many flavours can I have for my cake?

If you are ordering a one tier cake there is one flavour option. All of our flavours are available to browse through on our website page titled ‘Flavours Options’
For two tier cakes we offer two different flavours, or you can stick with one if you want a double dose of your favourite flavour!
Personalised cupcake boxes can include up to 3 different flavours for a box of 6 and up to 4 flavours for a box of 12/16.




Is the shop open everyday?

We are not open everyday. At the moment we are a pre order collection point only, however we do often have boxes of cupcakes available at the weekend that you can order at short notice. Keep an eye on our social media for information each week!



What does the cupcake counter include and often is it?

Once a month we open our doors on a Saturday morning between 9:30am-12pm and have SO many treats on offer. This is not a pre order service and is first come first serve. Just pop down and pick what you like! This usually occurs on the last Saturday of every month. Dates are released on our social media. On our cupcake counter we have everything available from cupcakes to brownies, millionaire shortbread, whoopie cookies, carrot cake & blondies. We always have new flavours available to test and try! It’s definitely worth a visit.


Can I pay by card?

We don’t take card in store. For cake orders deposits are made via bank transfer and the balance is paid in cash on the day.

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